Periodic Series

Periodic Series in
Multidisciplinary Studies

A COMPREHENSIVE FRAMEWORK FOR BRAND MANAGEMENT METRICS IN ASSESSING BRAND PERFORMANCE

Pages: 1-15

Abstract

This article aims to address the key elements of a brand metrics strategy and the use of brand scorecards as a comprehensive method to gauge a brand's overall success. Businesses incorporate brand performance evaluation tools into brand measurement systems, and new models for ranking the elements of brand influence are always being produced. Therefore, it is necessary to regularly assess how brands affect customers, drive market demand, maintain seasonality impacts, and investigate growth prospects. In order to measure the performance of brands, this study identifies the key elements of a brand metrics approach by understanding the interdependence of the "Five A" factors: awareness, acquaintance, affiliation, loyalty, and appraisal. The use of a brand scorecard process as a comprehensive method to assess a brand's overall performance is also covered, elucidating the relationship between various indicators and business performance. The effectiveness of brand-building activities in relation to brand investment (financial inputs) and brand impact (growth outputs) in the business can be measured by the firm using brand metrics, which are thought to be effective tools for measuring the qualitative parameters of brand performance in a given market and time. The article also makes the case that brand management has a direct impact on business profitability and is not merely a marketing concern. Establishing a fact base regarding each brand's equity and economic contribution is the first step in effective brand portfolio management. For managers to analyze brand metrics and map yield-loss score in relation to brands won vs brands lost, brand metrics and brand scorecards would be helpful. Demand, consumer preferences, retail sales, brand marketing, price sensitivity, product features, trial impacts, and customer repeat buy behavior are just a few of the market drivers that may be measured by the measurement tools. Value and originality Applications of brand scorecards aid in calculating brand yield, and brand metrics, a relatively new idea, are crucial in gauging a brand's performance in the marketplace.

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