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STRATEGIC BUSINESS MODEL INNOVATION FOR ENHANCING SUSTAINABILITY IN HEALTHCARE ORGANIZATIONS AND IMPROVING HEALTH OUTCOMES

Pages: 29-42
DOI: 10.70102/PS/V9/03

Abstract

This study focuses on the growing intricacy and ineffectiveness of the
healthcare systems in the world by introducing the Strategic Business Model Innovation
(SBMI) through adoption of the Sustainability-Efficiency-Outcome (SEO) framework. Older
healthcare models are also known to have a lack of information silos and reactive care plans
that result in a tremendous number of wasted resources and lack of patient safety. In order
to counter these difficulties, the present research proposal presents a Multi-layered systems
design named a Digital Vascular - it is a novel systems design that aims at streamlining
medical data and institutional resources flow. The research design will apply both a mix of
the approaches of the Lean-Digital optimization and mathematical modelling to model the
effect of these innovations on the performance of hospitals. Some of the main findings of the
benchmarking analysis indicate the presence of a transformative effect: Resource Waste
Mitigation (RWM) increased by 141.6% and it proves the effectiveness of lean-digital
integration in reducing redundancies in the supply chains. In addition to this, the framework
has helped in increasing Economic Value Added (EVA) by 75%, which confirms that
sustainable practices do not slow down institutional profitability. Most importantly, the
implementation resulted in the 49.1% increase of the Patient Safety Index (PSI) which was
caused by the decrease in the number of diagnostic errors and the frictionless flow of patient
records across the intermediary layer of the system. The study concludes that a systemic
change in the infrastructure towards frugal and strategic knowledge management is the only
way to transition to the implementation of reactive to proactive, high-value health systems.
The findings offer a resilience roadmap that healthcare leaders can use to create ecosystems that achieve the goal of ecological stewardship and clinical excellence coupled with financial
stability.

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